We process and ship orders within 3–10 business days after payment. We ship using Japan Post, USPS, or UPS with tracking as appropriate.
Returns & Exchanges: Please contact us within 7 days of delivery with your order number and photos if you receive a defective item or the wrong item. Returns for customer convenience are not accepted for opened items or second-hand records graded as described. For damage in transit, please notify us within 48 hours of delivery with photos.